Assertiveness Training

Being assertive is being clear about your opinions, wants and feelings so that they are understood by others. Assertiveness also means knowing how to interact and negotiate so that yours and others’ views are given fair and considerate treatment. It is an essential skill for work and life.

Content

• What is assertiveness?
• What are the benefits of assertiveness?
• Difference between aggressive, passive and assertive behaviour.
• Non verbal aspects of assertiveness.
• How to give and receive feedback.
• How to deal with emotions.
• Psychological games.
• Karpman’s Drama Triangle.